Meet the Team

Practice nurses are qualified and registered nurses. They can help with health issues such as family planning, healthy living advice, blood pressure checks and dressings. The practice nurses run clinics for long-term health conditions such as asthma or diabetes, minor ailment clinics and carry out cervical smears.

Healthcare assistants support practice nurses with their daily work and carry out tasks such as phlebotomy (drawing blood), blood pressure measurement, dressings and new patient checks. They may act as a chaperone when a patient or doctor requests one.

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. Jan supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

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Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses.

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The secretary is responsible for referral letters and reports, dealing with queries and chasing up hospital appointments. Debbie also deals with medical insurance claims, choose and book appointments, requests and queries. Some reception coverage is also carried out by the secretary.

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Sue and Tracy are responsible for the management of the dispensary ensuring prescriptions are issued within the 72 hour process time and dealing with queries.

Health Visitors

A health visitor is a registered nurse who has received training particularly related to babies, children and pregnant women. Their role is to provide families with children under five years old with support and advice around the general aspects of mental, physical and social wellbeing.

Attached Staff

Please visit our clinics and services page for details of our support staff. For example, midwife, district nurses and the various clinics held at the health centre.