Ways of ordering your repeat prescription

Patients on long term medication can order repeat prescriptions in a number of ways:

• Using our Repeat Prescription Request form.
• Using our online services at systmonline.tpp-uk.com. If you are not registered to use this service, please complete our Register for Online Services form.
• By hand or post – Drop your repeat slip in the box provided at reception with the required items clearly marked or send it to us with a stamped addressed envelope if you want us to post it back to you.
• By telephoning 01328 710741 – For patients living out of town and housebound.

Please allow 72 hours (3 working days) for repeat prescriptions to be processed. These are unlikely to be ready before this time.

Dispensary

If you are registered with the practice and live more than one mile from the nearest pharmacy you will be able to obtain any prescribed medication from the surgery. The dispensary is open Monday-Friday from 08:00-18:00.

Medication Reviews

Patients on repeat medication will be asked to see either a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications. If you have been advised by the surgery that your medication review is due, please submit a Medication Review Request form.

Prescriptions charges and exemptions

Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.

NHS charges

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC.

• Telephone advice and order line 0845 850 0030.
• General public – Buy or renew a PPC on-line.

There is further information about prescription exemptions and fees on the NHS website.